Break your form into steps

A form with twenty questions on one screen loses people. Steps break it into a few short screens with a progress indicator.

Steps

1. Open Form builder and go to step 2 Form steps.

   

2. Add a step and name it. Names are shown to registrants, so use plain words: "About you", "Your session choices", "Payment".
3. Drag to reorder, or delete a step you do not need.
4. Assign fields to steps in 4 Form fields — see Edit a question.

Where ticket selection goes

In Form settings you choose whether the ticket step comes Before the form fields or After the form fields.

Before — they pick and pay first. Best for paid events: you find out immediately whether they will pay, and questions come after commitment.

After — they answer everything, then pick a ticket. Best when the answers decide the ticket, or for free events where there is nothing to pay.

How many steps

Two to four. One step is fine for a short free form.

Group by topic, not by length: everything about the person on one step, everything about their choices on another. A step with one question feels like an obstacle.

What happens next

The public form shows one step at a time with progress. Answers are only saved when they finish, so someone who abandons halfway is not a registrant.

Steps can be skipped automatically based on earlier answers — see Show and hide questions with conditional logic.

Common problems

A field is on the wrong step. Fields are assigned in the field settings, not by dragging between steps.

A step is empty for some people. Every field on it is restricted to attendee types that person is not. Either move a field or use logic to skip the step.

Nobody gets past step 2. A required field on that step is failing validation. Test it yourself.

You want them to review before submitting. There is no built-in summary step. Use the success message to confirm what they chose — see Submit button, success message and redirect.