Help center / Registration & ticketing
Set your currency, tax and invoice numbering
The payment settings that apply to every ticket — set them before you sell anything.
These sit on the Payment methods tab and apply across your whole event. Set them first — changing currency or tax after you have taken money creates a reconciliation mess.
Steps
- Open Tickets and go to Payment methods.
- Set Currency — EGP or USD.
- Set an Invoice number prefix if you want your invoices to carry one.
- Enable tax if it applies, then set Tax name, Rate (%) and how it is applied.
Payment settings panel with currency, invoice prefix and tax fields - Click Save settings.
Inclusive or exclusive tax
This one matters and is easy to get backwards.
Included in price (inclusive) — the price you enter is what they pay, with tax already inside it. A 100 EGP ticket at 14% means they pay 100 and about 12.28 of it is tax.
Added on top (exclusive) — tax is added at checkout. A 100 EGP ticket at 14% means they pay 114.
Consumer events usually quote inclusive prices, because people expect the advertised number to be the number they pay. Business events often quote exclusive. Follow whatever your invoices already do.
Set currency and tax before you sell a single ticket. Changing them afterwards does not adjust orders already taken, so your reports end up mixing two bases and your accountant will find it.
Ticket step position
The same tab carries where ticket selection sits in your form — before or after the questions. See Break your form into steps.
What happens next
Currency shows on your public pages, at checkout and in reports. Tax is calculated at checkout and appears on the invoice.
Common problems
Prices show in the wrong currency. One currency covers the whole event. There is no per-ticket currency.
Totals are higher than your ticket price. Tax is set to exclusive. That is correct behaviour; decide whether it is what you meant.
Invoice numbers have no prefix. Set one and save. Existing invoices keep the numbers they were issued with.
You need to sell in two currencies. Not supported on one event. Run a second event, or price in one currency and settle the difference outside evenclo.
more in registration & ticketing
- Create attendee typesDefine the kinds of people coming — delegate, speaker, press, student — and what each one sees.
- Add a question to your registration formPick a field type, label it, and place it on the right step.
- The 22 question typesWhat every field type is for, and which one to reach for when two look similar.
- Edit a question's label, options and validationChange the wording, build the option list, set validation rules, and restrict a question to certain steps or attendee types.