Marketing & communications
Email templates, campaigns, scheduled sends and WhatsApp.
- Edit your email templatesChange the wording of the confirmations and notifications evenclo sends automatically.
- Personalise emails with merge tagsInsert each recipient's name, ticket and QR code into an email automatically.
- Create a custom email templateBuild your own reusable email for reminders, updates and thank-yous.
- Send an email campaignPick a template, filter who receives it, check the count, and send.
- Schedule an emailSet an email to send relative to your event date, or at a specific moment, and cancel it if plans change.
- Before you can send WhatsApp messagesThe three things that must be in place first — and why the send button stays disabled until they are.
- Connect WhatsApp to your eventLink your WhatsApp Business account, pick a sending number, and enable it for this event.
- Create a WhatsApp message templateWrite a template, pick the right category, and submit it to Meta for approval.
- Run a WhatsApp campaignPick an approved template, choose the audience, send now or schedule, and pause if needed.
- Send a test WhatsApp messageSend one message to your own phone before running it past hundreds.
- Read your analyticsPage views, registrations and conversion rate — and what to actually do about them.