Set up early-bird pricing with price phases

Price phases let a single ticket cost different amounts at different times. The price changes on its own — you do not have to be awake at midnight to switch it.

Steps

1. Open Tickets, go to the Tickets tab and open the ticket.
2. Find Price phases.

   

3. Add a phase with a name, a price, and its start and end.
4. Add as many as you need, then save.

A typical ladder

Make the windows touch without gaps. A day nothing covers falls back to the ticket's base price, which is rarely what you intended.

Why phases beat separate tickets

Three separate tickets means three quantity limits to manage, three visibility settings, three rows in every report, and a real risk of two being live at once.

One ticket with phases keeps a single quantity limit and a single line in your reporting, and the price changes by itself.

What happens next

The public form shows the price for today. When a phase ends the next one takes over automatically at the boundary.

People who already bought keep the price they paid. Phases never change an existing order.

Common problems

The old price is still showing. The phase boundary is a date and time. Check the end of one phase and the start of the next line up, and remember they are interpreted in your own timezone.

A day shows the base price. There is a gap between phases. Close it.

Two phases overlap. Behaviour on an overlap is not something to rely on. Fix the dates so exactly one phase covers any moment.

You want the discount to depend on a code, not a date. That is a discount code, not a phase. See Create a discount code.

You want a member price rather than a time-based one. Use attendee-type visibility instead — a members-only ticket that only members can see. See Create a ticket type.