Let attendees spend points on rewards

Put perks on the shelf, set what they cost and how many there are, and see who has swapped what.

Who can do thisowneradminviewer

Points mean more when they buy something. The rewards store lets attendees spend the points they earned on the leaderboard on perks you and your exhibitors offer: a seat at the gala table, time with a speaker, a hands-on session at a stand.

There is no separate switch for the store. Adding a live perk is what opens it in the app. Remove or pause every perk and the store disappears again.

Steps

Make sure the leaderboard is on. The store spends leaderboard points.
Open Engagement → Rewards.
Under Add a perk, fill in:- Name and Description, as attendees will see them.- Cost in points.- Limit, the number available in total. Leave it empty for no limit.- Expires, if the perk stops being available at a set time.- From which exhibitor: leave it on The organizer (us) for your own perks, or pick the stand that is giving it.- A Logo and the Terms of use.
Press Add it.
Rewards page with the add a perk form and the shelf of live perks

The limit is binding

If a perk has a limit of six, exactly six people can have it. When several attendees tap at the same moment, the first ones in get it and the rest are told it is gone. Once the limit is reached, the perk greys out in the app for everyone.

Handing a perk over

When an attendee swaps points for a perk, the app gives them a code.

A perk from a stand is used up by that stand. Their staff scan the attendee's badge in the exhibitor app, and the swap is marked as used.
One of yours — a meeting, a seat — is marked as used here, under Who has swapped.

Who has swapped list showing claimed and used swaps

Perks proposed by exhibitors

Exhibitors can propose a perk from their own portal. A proposal does not go live until you accept it here, because it spends your event's points and is shown to every attendee. Once it is live, the exhibitor can no longer change its wording or terms; you can, if you need to fix a mistake.

Common problems

The store does not appear in the app. Check that the leaderboard is on and that at least one perk is live and not expired.

An attendee has enough points but cannot swap. The perk has reached its limit, has expired, or they already have it.

A stand says the scan did not work. The attendee must show the badge of the person who swapped. A swap belongs to one attendee and cannot be used by a colleague.